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ETherCover

ETher NDE have always prioritised customer service and as a result of the proven track record of our product reliability we have introduced two levels of ETherCover, increasing our industry leading 2 years warranty to 3 years on all our standard EC Flaw Detectors. This means you can be confident throughout the lifetime of ownership of your Ether NDE Eddy Current equipment.

ETherCover Level 1

Our first level of cover offers:

  • Extends the 2 year standard warranty cover, to 5 years
  • Free of charge Annual re-calibration and “Health Check” for 4 years commencing at the end of Year 1
  • Two free of charge battery swaps within the 5 year period
  • Guaranteed fast repair
  • Free of charge software upgrades within the 5 year period

Level 1 covers the following instruments:

  • SteelCheck
  • PhaseCheck
  • AmCheck
  • Victor 2.2D
  • SigmaCheck

ETherCover Level 1


ETherCover Level 2

Level 2 cover offers:

  • Extends the standard 3 years warranty, to 6 years.  a further 3 years warranty (6 years in total)
  • Free of charge Annual re-calibration and “Health Check” for 5 years commencing at the end of Year 1
  • One free battery and keypad replacement within the 6 year period
  • Guaranteed fast repair
  • Free of charge software upgrades within the 6 year period

Level2 covers to following instruments:

  • WeldCheck Series
  • AeroCheck Series
  • ETherCheck Range

ETherCover Level 2


Product Lifetime Support

ETher has now implemented a New Policy and Commitment for “Product Lifetime Support”; in a nutshell this means that we will support all our “Instruments” for a MINIMUM OF FIVE YEARS, after we cease manufacture of that product type.

So, just for example, if we built the “last-ever” AeroCheck+ in November 2024, ETher would guarantee all Customers that we will continue to Repair, Calibrate and Support the AeroCheck+ “installed base” until at least November 2029.

This is a huge commitment and ETher NDE will be investing hundreds of thousands of dollars in purchasing the necessary “buffer stock” during 2021 / 2022 to honour this promise.